FAQ
How to brew
For the best experience, we recommend brewing with a [specific method, if applicable, e.g., pour-over, French press, etc.]. Use [recommended amount] of coffee per [amount of water] for a perfect cup every time. Experiment with grind size and brew time to find your sweet spot.
How should I store my coffee to keep it fresh?
To keep your coffee as fresh as possible, store it in an airtight container in a cool, dark place. Avoid exposure to light, heat, and moisture. We recommend using the coffee within two weeks of opening for the best flavor.
Is it available in whole bean or pre-ground?
We offer it in both whole bean and pre-ground options. Whole beans are ideal for those who prefer to grind their coffee fresh before brewing, while our pre-ground option is convenient for quick, easy brewing.
What’s the best grind size?
The best grind size depends on your brewing method. For a French press, use a coarse grind. For pour-over or drip coffee, a medium grind is ideal. If you’re making espresso, go for a fine grind. Adjust the grind size to suit your personal taste and brewing preferences.
Shipping info
Shipping Rates & Options
Standard Shipping: Delivered within 3-7 business days. Rates vary based on your location and order size. Shipping is free on orders over $50.
Expedited Shipping: Need your coffee sooner? Choose expedited shipping at checkout for delivery within 2-3 business days.
Next-Day Shipping: For those coffee emergencies, we offer next-day delivery to select locations. Orders must be placed by 12 PM (noon) local time for next-day delivery.
Tracking Your Order
Orders are processed and shipped within 1-2 business days after payment is received. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Need Help?
If you have any questions or concerns about your order, our customer service team is here to help. Reach out to us here and we’ll be happy to assist you.
Why You’ll Love It
- Ethically Sourced: We’re committed to supporting farmers who grow our beans with care and respect for the land.
- Small-Batch Roasted: Each batch is roasted to order, ensuring that your coffee arrives fresh and full of flavor.
- Versatile Brew: Perfect for your favorite brewing methods—whether it’s pour-over, French press, or espresso.